Shipping

We provide low cost shipping to all items in order to cut the non added value cost for robotic/automation prototypes into a fraction. However this comes at a cost, where shipping time can reach up to 15 working days (3 weeks). Most UK orders shall arrive within 2 ~ 5 working days, EU orders usually arrive in 5 ~ 10 working days, and 7 ~ 17 working days for the rest of the world. We ship from the UK.
Actual shipping duration can depend on many factors including national vacations, strikes, flight delays and so on. However in most cases the normal delivery time is 2 to 3 weeks. If you did not receive your item in 20 working days (4 weeks), you are entitled for a full refund or we can ship you another item.
Depending on the shipping destination country, import charges may apply which has to be paid by the customer.
We can arrange a tracked shipping at extra cost to be added to the order shall the customer wishes. To do so, please send us a message by following the link “Contact Us“.